There are still ways to do much of what you need like our easier to use file format that does allow you to use a cloud service or USB drive to transport scripts, and you can import your song library from older versions. In the new version, it's built on an entirely new platform to allow better performance, longevity with modern operating systems, and features we could have only dreamed of having before. Some of the elements of previous versions were carried forward since MediaShout 3, which is almost 15 years old. We tried to make things as easy as possible for our existing family members, but we had to make some changes to our platform to allow future growth.

We're so sorry about the trouble you had with updating from your older version of MediaShout. We have reached out to this user multiple times since this post and will continue to because that is our heart and commitment to the church. But we will not allow people to falsely accuse us of things we have not done. We are in this position to serve the church because we love doing that. In addition, they have posted negatively on numerous sites because we won't provide a refund (which is clearly stated in our policies) instead of allowing our team to support them like we do for our many other customers. Instead, it seems as if the finger is pointed at our software and our team when the customer may not have a full understanding of how software and hardware impact each other. Many of the issues appear to be related to computer hardware, but unfortunately our senior tech hasn't had an opportunity to look at it with them. We've had a few conversations with this customer and provided answers and support to them multiple times even when our offices were closed (Sundays). It may not be the best solution for a large corporate event but similarly the software for corporate events won't be as good for your church as MediaShout. This software is wonderfully crafted for church presentations. I have been a broadcast television editor since 2001 and this has been the fastest and best tech support I have received in my entire career.

Instead, with your tech support it went so smoothly. I was so worried that if I chose the wrong settings the videos wouldn't play. The videos were for my own father's funeral and the help I got took away my confusion and stress about the correct output resolutions and compressions.

After a lot of questions on my part, I got very detailed, precise and easy to follow instructions from the technical support team that allowed my videos to be played easily and with great resolution. I had questions about how to best create video content to be played on Media Shout.

Mediashout 6 reviews